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General settings

Your company name, support email, allowed website domains and who can replay call recordings.

1 min read

Go to SettingsWorkspaceGeneral. Change what you need, then click Save changes at the bottom.

Before you start

Every planNeeds: General: Write

Workspace identity

Section titled “Workspace identity”
  • Company name: how your workspace appears across Prativani, in emails and in the web messenger.
  • Support email: shown to visitors in the web messenger and in offline-reply emails. Leave it empty to hide it.

Allowed widget domains

Section titled “Allowed widget domains”

The websites where your web messenger can appear. See Install the web messenger on your website.

Call recordings

Section titled “Call recordings”

Turn on Show call recordings in the dashboard to let your team replay recordings of new calls. See Call recordings.

Danger zone

Section titled “Danger zone”

Only the workspace owner sees this. See Delete your organization.