PrativaniRemove a teammate or leave an organization
Take someone out of your workspace, switch them off for a while, or leave a workspace yourself.
Before you start
Remove a teammate
Section titled “Remove a teammate”Go to Settings›Teammates›Members, click Remove on the teammate’s row, and confirm.
They lose access straight away. Their open conversations go back to the queue for someone else, and the customer is told they’re being connected to another teammate. Their name stays on past conversations.
Switch someone off for a while
Section titled “Switch someone off for a while”To keep someone in the list without giving them work, open View details, turn off Active under Account status, and click Save changes. Turn it back on any time.
Leave an organization
Section titled “Leave an organization”If you’re a teammate, not the owner: go to Settings›Teammates›Members, click Leave Organization and confirm. You’re signed out and lose access.
The owner can’t leave. Transfer ownership first. See Transfer ownership.