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Open Prativani

Contact Prativani support

Send our team a ticket from inside Prativani and follow the replies.

1 min read

Send a ticket

Section titled “Send a ticket”

  1. Go to SupportSubmit Ticket.

  2. Write a short Subject, then describe the problem in Message. Say what you did, what you expected and what happened instead.

  3. Add screenshots if they help: up to 5 files, 10 MB each.

  4. Click Submit Ticket.

    You should see your ticket in My Tickets.

Follow up

Section titled “Follow up”
  1. Go to SupportMy Tickets. A dot next to a subject means there’s a new reply.
  2. Click View ticket to read the conversation.
  3. Type in the reply box and click Send, or press Ctrl + Enter.

A closed ticket can’t take more replies. If the problem comes back, send a new ticket.