Audit log

See who changed what in your workspace, and when.

1 min read

The audit log records important changes in your workspace: teammates, roles and departments, ownership, channels and addresses, widget keys, AI agents, workflows, knowledge, contacts, data exports and more.

Before you start

Business plansNeeds: Audit log: Read

Go to SettingsAccountAudit Log. Each entry shows When it happened, the Event, who it was Performed by, and what it was about. Pick a date range, or filter by event or person.

To keep a copy, click Export and choose Download CSV for up to 10,000 rows, or Email full export for all of them.

Entries are kept for 24 months. Changes to most workspace settings, such as office hours or branding, aren’t recorded.