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Merge duplicate contacts

Combine two records of the same person, with all their conversations, notes and details.

1 min read

When the same person appears twice, for example once from WhatsApp and once from email, merge them into one.

Before you start

Every planNeeds: Contacts: Merge

  1. Go to Contacts, open one of the two people’s row menu and choose Merge into…. On a contact’s page, click Merge, or Review if it shows “Possible duplicate”.

  2. Search for the other record and choose it.

  3. Choose which one to Keep. The other one’s conversations, notes and saved details move into it. Click Continue.

  4. Type the name shown to confirm, and click Merge contacts.

    You should see ”Contacts merged.” and one contact with everything from both.

If both had a value for the same saved detail, the kept contact’s value wins.

A merge can’t be undone.