PrativaniHow can we help?
Step-by-step answers for setting up Prativani and running your support every day.
New here? Start with Set up Prativani in six steps.
Browse the guide
13 areasGetting started5
Create your account, set up your workspace, find your way around.
Inbox15
Reply, assign, snooze and resolve conversations from every channel.
Channels24
Web messenger, WhatsApp, Instagram, Messenger, email and phone.
AI agents7
Create an AI agent, teach it, test it and set it live.
Knowledge8
FAQs, articles, documents and your website, kept in sync.
Workflows7
Automate replies, routing and phone menus.
Campaigns4
Send WhatsApp and email campaigns to your contacts.
Contacts5
Add, import, merge and export the people you talk to.
Reports4
Your dashboard, every report, and what each one answers.
Teammates and permissions7
Invite your team, choose seats, roles and departments.
Workspace settings9
Branding, office hours, security, privacy and integrations.
Billing and wallet6
Plans, credits, invoices and your wallet balance.
Your account8
Sign-in, two-step verification, profile and notifications.