Your exports
Find the large exports Prativani emailed you, and download them again.
When you choose Email full export on a list, such as contacts, conversation history or a campaign’s recipients, Prativani prepares the file and emails you a link when it’s ready.
Every one of those exports is also on the Exports page, under Settings›Data & Privacy›Exports. Each shows when you asked for it, its Type, Status, how many Rows it has, and when it Expires.
- Queued and Processing: still being prepared.
- Ready: click the download button.
- Failed: hover over it to see why, then try again.
- Expired: files are kept for 7 days. Run the export again to get the latest data.
You see only your own exports.
You can have one export being prepared at a time, and your workspace can run up to 20 a day.